More resources. Stronger support. A seamless transition forward.
Garza Industries Joins the Office Solutions Family
Same trusted team and relationships, now backed by the scale, support, and expertise of Office Solutions.
What’s Staying the Same
The Garza Industries team you work with
You will continue working with the same team who understands your business and supports your projects, now backed by additional resources.
Existing customer relationships and commitments
All current relationships, agreements, and projects remain in place and will continue without interruption.
The focus on responsive service and dependable solutions
You can expect the same level of responsiveness, reliability, and care that Garza Industries is known for, supported by stronger systems and support.
We’re excited to share that two like-minded teams are coming together with a shared commitment to service and customer care.
Garza Industries and Office Solutions will continue to grow with intention while preserving the relationships and responsiveness you know and trust.
Get to Know Us
Office Solutions is the largest independent commercial office supplier on the West Coast. In addition to office products, Office Solutions owns and manages Gale Supply Co., a janitorial supply provider, and bluespace interiors, a full-service commercial furniture dealership. Serving national corporate accounts throughout the United States with next-day service, Office Solutions offers the most advanced procurement systems in the industry.
We offer a complete solution for your business. As one of the country’s largest independent dealers, Office Solutions combines national purchasing power with our local customer-centric philosophy to offer you personalized customer service experience. We become your comprehensive single source for office products, furniture and space planning, facility and maintenance supplies, coffee service and breakroom supplies, printing and promotional items, and technology solutions.
Our Business Solutions
Personalized Customer Care
Office Solutions is here to partner with you.
Your account manager is your local partner, focused on reducing your overall spend, and offering one-on-one service that supports your business goals.
A local customer service representative, teamed with your account manager, knows your purchase needs, so your calls are simple, quick and hassle-free.
Resources
Watch the Online Store Tutorials
These videos will take you step-by-step through our online ordering site and its features. You can watch all the videos to get an overview of our ordering site, or simply watch only the videos that best correspond to your questions or needs.
Our Story
Since 1984, Office Solutions has continued to be a leader in the business products industry. Our team’s innovation, drive and dedication to our customers and vendors are instrumental to the growth we achieve. This approach emanates from our value system integrating technology, people and processes.
FAQ
FREQUENTLY ASKED QUESTIONS
Office Solutions Transition of Garza Industries
General Information About the Transition
Why did Office Solutions welcome Garza Industries?
Garza Industries joined the Office Solutions family to expand capabilities, strengthen operational support, and enhance the services available to customers. By coming together, we are able to combine Office Solutions’ resources, technology, logistics, and buying power with the personalized service and trusted relationships that Garza customers value. This partnership allows us to continue delivering exceptional local service while offering access to a broader range of products, solutions, and long-term stability.
Who is Office Solutions?
Office Solutions is one of the largest independent business supply dealers on the West Coast and among the largest in North America. We are a family-owned organization headquartered in Yorba Linda, California, known for strong customer relationships, operational excellence, innovation, and community involvement.
Family of companies to serve you:
Office Solutions: Workplace and business essentials that simplify purchasing, improve efficiency, and lower total operating costs
Gale Solutions: Janitorial, sanitation, and safety supplies that support clean, compliant, and safe work environments
bluespace interiors: Commercial furniture and interior solutions that support renovations, expansions, and workspace transformation
What does this transition mean for me as a customer?
This means you’ll now have access to:
- An expanded array of products and services for your business
- Free next-day delivery with no minimum order
- Competitive pricing and the same or better contract prices
- Enhanced customer service via phone, email, and Live Chat
- Hassle-free returns
- Access to furniture with design and installation services
- Printing and promotional products
Will Garza Industries continue to operate under the same name?
The Garza Industries’ name and operations will transition to Office Solutions to provide you with unified service and a seamless experience. However, you will continue to work with familiar faces and receive the same personalized attention you’ve come to expect.
When does this transition take effect?
The transition is effective immediately. We are working diligently behind the scenes to ensure a smooth transition for all customers. You may notice gradual changes over the coming weeks as we integrate systems and processes.
Ordering and Customer Service
How and when can I place orders?
You can place orders in multiple convenient ways:
- Phone: Monday through Friday, 8:00 AM to 5:00 PM local time
Call: 800-859-0128
- Online: 24/7 ordering at www.officesolutions.com
- Email: Contact your assigned Account Executive
- Orders placed by 5:00 PM local time qualify for next-day delivery.
Did your phone numbers change?
The phone number you currently use for Garza Industries will be forwarded to Office Solutions at 800.859.0128. You can continue to use your existing number, and your call will be seamlessly transferred to our customer service team.
Who will be my customer service representative?
You will continue working with your same trusted Account Executive and Customer Service team. If any changes occur, you will be notified directly. In the meantime, you can always reach our customer service team at 800.859.0128, and we will ensure your needs are met.
What about my special delivery needs or instructions?
We have transferred all special delivery instructions and requirements from Garza Industries to our system. We will work extremely hard to make this transition invisible to you and maintain all your specific delivery preferences. If you have any concerns or need to update your delivery instructions, don’t hesitate to contact your Account Executive.
What is the delivery timeframe for orders?
Office Solutions offers free next-day delivery with no minimum order for local customers. We also provide nationwide delivery services. Orders placed by 5 PM local time Monday-Friday will be delivered on the next business day.
Pricing and Contracts
Will my prices change?
All of your existing contract prices with Garza Industries will be honored by Office Solutions. In fact, many customers experience competitive pricing improvements due to Office Solutions’ purchasing power and economies of scale. We are committed to providing you with the same or better pricing on great brands.
What if I had a special pricing agreement or contract with Garza Industries?
All existing contracts, pricing agreements, and special arrangements with Garza Industries will be honored by Office Solutions. Your Account Executive will review your specific agreement to ensure continuity and may even identify opportunities for additional savings.
Can Office Solutions match or beat competitor pricing?
Yes! Office Solutions is committed to providing competitive pricing. If you’ve been experiencing higher prices with other suppliers on paper, cleaning products, breakroom supplies, or any other items, we will work with you to match or provide lower prices on great brands such as Xerox, Lysol, coffee service, and many more.
Account Information and Website Access
Will my account number change?
Your account number will transition into the Office Solutions system. Your existing number will remain the same, with “CZ” added to the front. You will receive confirmation via email and on your first invoice.
Will my website login or password change?
If you previously had online ordering access with Garza Industries, your username will remain the same. You will receive an email containing your temporary password and step-by-step instructions to complete your account setup.
How do I access the Office Solutions website?
You can access our website at www.officesolutions.com. The website is user-friendly and intuitive, featuring:
- Easy online ordering 24/7
- Order history and tracking
- Live Chat customer support
- Access to thousands of products
How do I update my contact information with Office Solutions?
We must have your current contact information to ensure smooth service. You can update your information by:
- Contact your Account Executive directly
- Call our main line on 800.859.0128
- Emailing our accounting department (contact information will be provided)
Billing and Payments
How should I pay my bills going forward?
Please set up a new vendor in your accounting system for Office Solutions, LLC, using the information below. Any outstanding invoices from Garza Industries should continue to be paid to Garza Industries. All new invoices going forward will be sent from and reference Office Solutions, LLC.
New Vendor Information :
Office Solutions, LLC
EIN: 46-2432053
23303 La Palma Ave.
Yorba Linda, CA 92887-4773
800.859.0128
What about outstanding invoices from Garza Industries?
Any invoices that you currently owe to Garza Industries for products or services should continue to be paid to Garza Industries. All new invoices for orders placed after the transition date will be issued by Office Solutions, LLC. Please reference invoice numbers when remitting payments to avoid any confusion.
What if I pay by credit card?
If you currently pay by credit card, you will need to update your credit card information with your first order from Office Solutions. Our customer service team or accounting department can assist you with this process. Contact us at 800.859.0128 for assistance.
What if I pay by ACH or EFT?
If you currently use ACH (Automated Clearing House) or EFT (Electronic Funds Transfer) for payments, you will need to update your banking information to reflect Office Solutions as the new vendor. Contact our accounting department for specific instructions on how to make this change.
Will my payment terms change?
Your existing payment terms with Garza Industries will be honored by Office Solutions. We have extended credit to your account as a courtesy during the transition. If you have specific payment term requirements or need to discuss your account, please contact our accounting department.
How will I receive NEW invoices from Office Solutions?
For new orders placed through our new system, invoices will be delivered in the same manner you previously received from Garza Industries (email, mail, or both), unless you request a change. All invoices will clearly reference Office Solutions LLC, and you will also be able to access them online through your customer portal at www.officesolutions.com.
Returns and Product Questions
What if I need to return merchandise that was purchased from Garza Industries?
Non-special-order items may be returned up to 30 days from the original purchase date. Contact your customer service representative or the Office Solutions customer service department at 800.859.0128 to verify that the item is returnable and to initiate the return process. We offer hassle-free returns to ensure your satisfaction.
What is Office Solutions' return policy?
Office Solutions stands behind the quality of our products and offers hassle-free returns. Non-special-order items can typically be returned within 30 days of purchase. Special order items, custom products, and certain categories may have different return policies. Contact customer service for specific details about returning any item.
Will I still have access to the same products I ordered from Garza Industries?
Yes, and much more! Office Solutions carries an extensive inventory that includes all the products you ordered from Garza Industries, plus thousands of additional items across multiple categories, including office supplies, technology products, furniture, breakroom and janitorial supplies, printing services, and promotional products.
What if I can't find a specific product I used to order?
Contact your account executive or our customer service team at 800.859.0128. We will help you locate the product in our system or find a suitable alternative. Our vast network of suppliers ensures we can source virtually any product your business needs.
Additional Services and Benefits
Does Office Solutions offer furniture services?
Yes. Office Solutions owns and operates bluespace interiors, a full-service commercial furniture dealership. We offer furniture sales, space planning, design services, and professional installation. We maintain working showrooms where you can view furniture from various manufacturers. Contact us at 888.909.6724 or email info@bluespaceinteriors.com to schedule a consultation or showroom tour.
What printing and promotional services are available?
Office Solutions has an in-house printing department that can handle a wide variety of printing needs, including business cards, letterhead, brochures, banners, and more. We also offer promotional products and branded merchandise for your business. Contact your Account Executive to discuss your specific printing and promotional needs.
What janitorial and breakroom supplies does Office Solutions offer?
Through our subsidiary, Gale Supply Co., we offer comprehensive janitorial and facility supplies, as well as complete breakroom solutions including coffee service, snacks, beverages, and breakroom supplies. We can be your single source for all your facility needs.
What industries does Office Solutions serve?
Office Solutions proudly serves businesses across multiple industries, including education (schools and universities), government agencies, healthcare facilities, corporate offices, entertainment companies, non-profit organizations, and more. Our experience across diverse sectors enables us to understand and meet the unique needs of your industry.
Does Office Solutions have any special promotions?
Yes! Office Solutions regularly offers special promotions and deals on various products. Your Account Executive can inform you about current promotions, or you can sign up to receive promotional emails and notifications through our website at www.officesolutions.com.
Transition and Support
How long will the transition take?
We are working diligently to ensure a smooth and seamless transition. The integration of computer systems and full integration is expected to be completed within the next few weeks. During this time, we are committed to maintaining uninterrupted service to your business. You may experience minimal changes, and we will communicate any important updates to you directly.
Will there be any interruption in service during the transition?
No. We have been working behind the scenes to ensure the transition is invisible to you. We are committed to maintaining the same level of service you’ve come to expect, with no interruptions to your orders or deliveries. If you experience any issues, please contact us immediately at 800.859.0128.
What if I have concerns or questions during the transition?
We understand that change can raise questions and concerns. Our team is here to support you every step of the way. You can contact your Account Executive, call our main line at 800.859.0128, or email us with any questions. We are committed to addressing your concerns promptly and ensuring your complete satisfaction.
Will my order history be transferred to Office Solutions?
Your order history from Garza Industries will not be transferred to the new Office Solutions online portal. If you need access to past orders, invoices, or purchasing records, our customer service team will be happy to assist you. Please contact customer service at 800.859.0128, and we will promptly provide the information you need.
How can I provide feedback about the transition or my experience?
Your feedback is important to us! We welcome your thoughts, suggestions, and concerns. You can share feedback with your Account Executive, call our main line at 800.859.0128, or send an email to our management team. We are committed to continuous improvement and value your input.
About Office Solutions
What sets Office Solutions apart from other office suppliers?
Office Solutions is distinguished by:
- Being family-owned and locally operated with deep community roots
- Free next-day delivery with no minimum order
- Exceptional customer service with Live Chat support
- Hassle-free returns and satisfaction guarantee
- Comprehensive product range as a single-source supplier
- Active community involvement and charitable giving
- Advanced technology and procurement systems
Is Office Solutions involved in the local community?
Absolutely! Office Solutions is deeply committed to giving back to our communities. We donate our time and resources to numerous charities and non-profit organizations, including Festival of Children, City of Hope, and many local educational and community programs. We believe in supporting the communities where we work and live.
Where is Office Solutions located?
Our headquarters is located at:
Office Solutions, LLC
23303 La Palma Ave.
Yorba Linda, CA 92887-4773
Phone: 800.859.0128
Website: www.officesolutions.com
We also have additional facilities, including Gale Supply Co. in Santa Fe Springs, CA, and showrooms available for customer visits.
What geographic areas does Office Solutions serve?
While we are headquartered in Southern California and have a strong local presence in Orange, Los Angeles, Riverside, and San Bernardino counties, Office Solutions serves customers nationwide. Our fleet of delivery trucks ensures reliable local service, while our national network enables us to serve customers across the United States.
Technical and Specific Questions
Can I still use my existing purchase orders with Office Solutions?
Yes, you can continue to use your purchase order process. Simply update your vendor information to Office Solutions, LLC, and include the PO number with your order. Your account executive can work with your specific procurement requirements and procedures.
Does Office Solutions integrate with procurement systems like Ariba, SAP, or Oracle?
Yes! Office Solutions offers the most advanced procurement systems in the industry and can integrate with major enterprise systems including Ariba, SAP, Oracle, and others. We can work with your IT and procurement teams to establish seamless integration. Contact your customer service representative to discuss your specific system integration needs.
What are Office Solutions' business hours?
Our customer service team is available Monday through Friday, 8AM-5PM local time. However, you can place orders online 24 hours a day, 7 days a week at www.officesolutions.com. Orders placed online by 5 PM will be delivered on the next business day.
Does Office Solutions offer emergency or rush delivery services?
Yes, we understand that emergencies happen. Contact your customer service representative or call 800.859.0128 to discuss rush delivery options. We will do our best to accommodate urgent needs and ensure you get the products you need when you need them.
Can Office Solutions provide reporting on my spending and usage?
Absolutely! Office Solutions offers comprehensive reporting capabilities to help you track spending, analyze usage patterns, identify cost-saving opportunities, and manage your budget effectively. Your sales manager can set up customized reports based on your specific needs.
What sustainability and environmental initiatives does Office Solutions support?
Office Solutions is committed to environmental sustainability through multiple initiatives:
- Offering environmentally friendly and sustainable products
- Efficient delivery fleet to reduce environmental impact
- Partnerships with manufacturers committed to sustainability
How do I request a quote for large or custom orders?
For large volume orders, custom products, or special projects, contact your account executive or customer service representative directly at 800.859.0128 or via email. We will work with you to provide competitive pricing, explore bulk discounts, and ensure your specific requirements are met.
Who should I contact if I need additional assistance or have questions not covered in this FAQ?
We’re here to help! For any questions, concerns, or assistance not covered in this FAQ, please contact:
- Your dedicated account executive
- Office Solutions Customer Service: 800.859.0128
- Email: Available through your customer service representative
- Live Chat: Available at www.officesolutions.com during business hours
- Website: officesolutions.com
We sincerely appreciate your business and look forward to serving you as part of the Office Solutions family. Our goal is to exceed your expectations and provide you with exceptional products, service, and value.